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- Splashtop vs Teamviewer vs Chrome Remote Desktop: what’s the best remote desktop software for business?
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Splashtop vs Teamviewer vs Chrome Remote Desktop: what’s the best remote desktop software for business?
(Image credit: Splashtop.com, TeamViewer.com, remotedesktop.google.com)
Being able to remotely access computers and other devices is becoming increasingly more important for businesses, particularly as people are working from home more than ever before and distributed teams become more common.
In this article, well compare Splashtop, TeamViewer, and Chrome Remote Desktop to help determine which is the best remote desktop software for businesses. Well look features, performance, ease of use, tư vấn, and pricing.
Features
Because Chrome Remote Desktop is a không lấy phí product offered by Google, its limited in the features it offers. Youll be able to access files and applications on remote computers, but not much else. Splashtop and TeamViewer have more advanced features like remote printing, chat, and session recording.
Cross Platform tư vấn
Chrome Remote Desktop will work anywhere you can install the Chrome browser, and there are also separate apps for iOS and Android. Splashtop and TeamViewer also tư vấn Windows, Mac, and Linux for desktops, and iOS and Android for mobiles.
TeamViewer will tư vấn connecting from any device to any other device, i.e. desktop to desktop, desktop to mobile, mobile to desktop, and mobile to mobile. Splashtops remote access software and Chrome Remote Desktop can connect to desktop computers from mobile devices, but not the other way around.
Collaboration
Collaboration tools are important for businesses that operate in different locations. Splashtop and TeamViewer both tư vấn text chat and session recording of the remote computer, but TeamViewer goes further with voice and video conferencing. Chrome Remote Desktop doesnt have this type of functionality.
Administration
Splashtop and TeamViewer both have web consoles where you can manage users, connections, and permissions. But TeamViewers feature list is more extensive, including things like custom branding, its own ticketing system, and integrations with external helpdesk and CRM platforms.
As a không lấy phí product intended for personal use, Chrome Remote Desktop doesnt have any administration features.
Security
Both Splashtop and TeamViewer have a long list of security features including encryption and device authentication. But TeamViewer stands out by including a series of features that Splashtop doesnt provide, like malware protection, remote data backup, and remote device monitoring for websites, servers, and networks.
Some of Splashtops security features. (Image credit: Splashtop.com)
Conclusion
Chrome Remote Desktop cant compete with Splashtop and TeamViewer in terms of features. Splashtop has an impressive list of features, but TeamViewer offers even more.
Performance
All three apps feature easy-to-use, responsive interfaces. Chrome Remote Desktop and Splashtop have quite simple interfaces, but Splashtop provides access to more functions, with Chrome Remote Desktop having very few menu options.
Splashtops interface also changes depending on the plan to which youve subscribed, so if youre on a plan with more features, youll have more menu options.
Splashtops user interface is simple and easy to use. (Image credit: Splashtop)
Meanwhile, TeamViewers interface, while also being quite simple, offers a range of insights into the device to which youre connecting.
All three apps performed well in terms of responsiveness, i.e., how quickly changes on the remote device were mirrored on the host computer.
Chrome Remote Desktop was consistently within 0.25 seconds of the remote device. With both Splashtop and TeamViewer, mouse tracking and clicks were always registered straight away, and transferring files was also fast. Splashtop did sometimes have a slight lag when screen sharing, though.
Conclusion
TeamViewers interface offers the most features, and the app performed better than the others in terms of responsiveness, so it takes the points in the Performance category.
Support
As its a không lấy phí product, Chrome Remote Desktop doesnt come with any tư vấn other than a link to a help document.
Splashtop and TeamViewer offer technical tư vấn by help desk tickets and limited-hours telephone tư vấn. Splashtops telephone tư vấn hours run from 7:30 AM to 5 PM (PST) and TeamViewers during local business hours across a wide range of countries. Both companies also have a knowledge base and FAQ sections.
Splashtop offers tư vấn by ticket, chat, or phone. (Image credit: Splashtop.com)
Splashtop also offers 24/7 live chat tư vấn, so for that reason, it comes out ahead in this department.
Pricing and plans
As a không lấy phí product, Chrome Remote Desktop only comes in a single version.
TeamViewer is also không lấy phí for personal use, but for commercial use, it has plans for single users and teams. The single-user plan is $49/month for three devices. The Multi User plan is $99.00/month, with up to 50 users licensed to create a single session, and the For Teams plan is $169.90/month for up to 200 users, three of whom can be be using the service the same time. If you require concurrent access for 200 users, for example, then you’ll need TeamViewer Tensor for enterprise businesses, which would cost somewhere in the region of $500,000 per year.
Splashtop has three separate plans for its remote access product, with the Solo plan costing $5/month and allowing an individual access to up to two computers. Meanwhile, the Pro plan is $8.25/month per user, with each user able to access up to ten computers. There are also Pro volume licenses costing $4.54/month/user for up to 50 users, and $4.13/month/user for more than 50, which would mean concurrent access for 200 users would cost in the region of $10,000, making it a significantly cheaper option than TeamViewer.
Splashtops range of plans and prices for its remote access product. (Image credit: Splashtop)
Conclusion
TeamViewer is the best option for personal use. While Chrome Remote Desktop is also không lấy phí, TeamViewer has more features.
For commercial use, Splashtop offers cheaper prices for single users and small teams. If you have a large team and the maximum number of users allowed per license, Teamviewers prices are better. For instance, 200 users would cost $199/month with Teamviewer but $826/month with Splashtop.
Verdict
Chrome Remote Desktop isnt really in the same league as Splashtop or TeamViewer, and its not intended for business use. That said, it will be fine for people who are after a không lấy phí solution and dont need many features.
For businesses, Splashtop has better single-user and small team pricing and slightly better tư vấn options. But TeamViewer has more features and better performance.
So if your business requires a fully-featured, high-performance product, Teamviewer would be the better choice. Small to medium-sized businessesand even some enterprise businesseswould be better served by Splashtop.
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